Client relationships management efficiency

Review key client management programmes (know the client, client journey, content, format, timing, lead contact profile…)
Review the input sources for the client management programme (IT systems, finance, service teams, client projects, market intelligence…)
Assistance on designing models for new and existing client meetings including:
- Engaging with new relationships
- Presentations of new services
- Client service review meeting)
Coaching & Training: enhancing the service team’s ability to satisfy client’s needs
Review effectiveness of client management teams (including performance)

Client cases